For easy license management and control, there are four major account roles associated with a Pincello Plus subscription, each with its own permissions and privileges:
D) Plus User
The following guide defines these roles and explains what their permissions and limitations are. Read the full article to get accustomed to the role system or click on any of the links above to jump directly to the section you’re most interested in. For a quick comparison of role permissions, please see the summary table at the end of this post.
Definition: The reseller is the individual (merchant) or company that has purchased a Pincello subscription not for their own use, but for a customer of theirs.
Permissions: Even though the reseller is the one who made the purchase, the customer named during the checkout process will be the one automatically designated as the owner and license manager of the subscription. As resellers do not have ownership or management rights, they cannot assign or change Pincello license managers or users themselves.
B) Subscription Owner
Definition: The subscription owner is the person who either bought a Pincello subscription themselves or had it purchased for them by a reseller.
Permissions: A subscription owner has the option to designate a license manager at purchase, as well as reassign the management role to another team member at any time. In addition, the owner has the exclusive right to transfer their Pincello subscription to someone else within their organization (to do so, please contact us at firstname.lastname@example.org).
Other default roles: By default, the owner will be automatically assigned as the license manager of a subscription and the first Plus user if:
- They purchase the subscription through a reseller;
- They don’t expressly designate someone to manage licenses at checkout (when purchasing themselves, directly from OfficeTimeline.com).
In addition, the license management rights will automatically be transferred to the subscription owner when the current license manager revokes their own role.
C) License Manager
Definition: The license manager of a Pincello Plus subscription is the person responsible for administering licenses and assigning users.
Permissions: License managers are the only ones who have permission to assign users or revoke a user’s license and transfer it to someone else. In addition, they can also revoke their own license management rights, but they cannot assign a new manager themselves – this can be done only by the subscription owner.
Other default roles: The first license manager assigned to a subscription - whether by default or by the subscription owner - is automatically assigned as a Plus user as well. This is applicable only if their login email address isn’t already used for another Pincello Plus account.
D) Plus User
Definition: A Plus user is any person who has had a Pincello Plus license assigned to them by default or by a license manager.
Permissions: Plus users enjoy unrestricted access to Pincello’s premium features until their license expires or it is revoked by the license manager. Users can also revoke their own license, but they do not have permission to reassign their seat to someone else – this can be done only by the license manager.
Note: When their license expires or is revoked, users can still access Pincello, but their account will revert to Free Edition and the Plus Edition features will no longer be available.
Pincello Role Comparison Table